General |
| What is Business IT Online? |
Business IT Online is a one-stop-shop for small business software applications, office supplies and business search. Instead of buying pre-packaged software products, inserting the CD ROM, running the installation program, hiring IT support personnel to fix problems, paying more for upgrades, having to remember to back up your data and worrying how your entire team can share important information, you can now use our on-demand service without any of these hassles and there's a free version too! We currently have five modules available, including calendar, cash flow, contacts, documents and marketing, as well as a fully-stocked online office supplies shop. Once you've registered, you will have access to all of these services and more. You can also place an advertisement on our site to drive more traffic to your website. |
| What are the benefits of using Business IT Online? |
Increase your business exposure and productivity and decrease your costs with our great online service. It's simple to use, it's completely secure, it's accessible at anytime, from anywhere, it improves productivity and it's free! Oh, and it's a great way to promote your business with free advertising and other marketing resources too! |
| For how long do I get free access? |
Forever. We want our software to be of benefit to start up businesses whose budgets are small. If you like, you can thank us by linking to us on your website or blog and help us to spread the word. |
| What is the pricing for the premium service? |
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| Does Business IT Online work in any country? |
Yes. All Business IT Online modules can be used by any Internet user in any country. In particular, invoices and credit notes in our Documents module can be configured to adopt all known tax regimes in all economies. |
| Do I need to install any software to use the system? |
No, just use your Internet browser to access the system. However, some system features (e.g. printer friendly buttons) do require Adobe Reader to be installed on your local computer. We therefore recommend that you visit www.adobe.com and download free Adobe Reader software (if you haven't got it already) to get the most out of the Business IT Online system. |
| My data is very important, how secure is Business IT Online? |
Very secure. In fact, more secure than relying on your local computer. If you're like most PC users, you probably don't back up your computer daily and when you do run backups you're probably not careful to make copies and take them off-site. And do your daily off-site backups find their way into fire-proof safes? Ours do. With industry-standard 128-bit secure socket layer encryption (it's what Internet banks use) and a locked down firewall, Business IT Online is probably more secure than anything in your office right now. And our digital certificate has been provided by Verisign - you can click on their logo at the bottom of this page to confirm our certificate's validity. Remember too that you can download data from Business IT Online to your computer at any time if you want a local copy. |
| Can I register multiple users? |
Yes. We'll give you two users for free, so once you've signed up all you have to do is log in and add your secondary user from within the 'My account' section. If you would like to register more than two users, subscribe to our premium service which will also give you loads more great features to benefit from. You can also control your users' access to individual modules giving you complete system flexibility. |
| How frequently will my advert be displayed? |
Adverts rotate evenly. The system calculates which adverts to show by sorting the adverts by a 'last displayed' timestamp. The most recently displayed adverts will drop to the bottom of the list. Premium adverts are more prominent, are displayed more frequently and receive more click-throughs because we have fewer premium users than free users. |
| Must I have broadband to use the system? |
No. The system can be accessed via a dial-up connection, but as with all websites, response times will be much slower than they would be via broadband. We would recommend broadband access where possible. |
| Which browser do I need to access the system? |
The system works well on the most popular browsers: Internet Explorer for Windows (version 6 and above), Firefox for Windows (version 2.0.0 and above) and Firefox for Macintosh (version 2.0.0 and above), Safari (version 2.0 and above) and Opera for Windows and Macintosh (version 9.22 and above). It is highly recommended that you use one of these browsers to access the system. |
| If I want to subscribe to the premium services, what is the refund and cancellation policy? |
Since we offer a realtime service we cannot offer refunds and you will not be able to cancel your order after we have taken payment. Take care to confirm your subscription details when you are making payment. |
| How can Business IT Online help me to market my business? |
By using Business IT Online's MarketingOnline module, you can create a business profile (or 'BIO') on the site. Your BIO can contain a link back to your own website as well as a description of your business and your contact details. You can also build up recommendations and testimonials to increase your reputation. In addition, you can also advertise your business to other system users via our sidebar advert rotation system. |
| I'm not receiving system-generated emails, why not? |
Some email systems will treat automated emails as spam or junk email by default. It is recommended that you check your spam or junk mail filter for emails and if you find an email from us in there, tell your filter that it is not spam (there usually is a 'not spam' button). You should also consider adding 'noreply@businessitonline.com' to your address book and 'permitted senders' lists. |
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